Professional Summary
Senior product designer with 8+ years designing SaaS, B2B, and B2C products across subscriptions, payments, dashboards, and complex data-driven systems. Owns the full design process — discovery, user research, interaction design, prototyping, and design systems — in close partnership with product and engineering. Led a B2C subscription redesign that grew monthly recurring revenue 276% in three months. Turns ambiguous, high-stakes problems into clear, accessible, shippable experiences, and raises the craft bar for the teams around them.
Skills
Design: Product Design • UX/UI Design • Interaction Design • User-Centered Design • User Research • Usability Testing • Information Architecture • User Flows • Wireframing • Prototyping • Design Systems • Responsive Design • Accessibility (WCAG / Section 508)
Tools & Methods: Figma • Adobe Creative Suite • Pendo (Product Analytics) • Data-Informed Design • HTML/CSS • Cursor (AI Workflows) • Notion • Agile/Scrum • Cross-Functional Collaboration • Stakeholder Management • Design Strategy
Professional Experience
Senior Product Designer
Feb 2023 – Feb 2026
Remine
Washington, D.C.
- Led the end-to-end redesign of a B2C subscription platform — plan selection, upgrades, cancellations, billing, and account management — identifying conversion gaps and shipping an experience that increased monthly recurring revenue (MRR) 276% within three months.
- Drove product direction using user research, Pendo product analytics, and competitive analysis to shape the roadmap and prioritize high-impact features.
- Built and scaled a Figma design system of reusable, accessible components, improving design–engineering velocity and consistency across multiple products.
- Designed an enterprise admin dashboard and a white-label Single Sign-On (SSO) dashboard that let Multiple Listing Service (MLS) customers manage products, payments, data, and workflows in one place.
- Partnered with engineering, product, and leadership to scope requirements, align priorities, and deliver across multiple product lines; mentored designers and led design reviews.
Product Designer (Contract)
Jan 2023 – Jul 2023
Backabl
Remote
- Led 0→1 product design for a fintech funding marketplace, shaping strategy, user flows, and core functionality from concept through launch.
- Defined onboarding and loan-application experiences by mapping end-to-end journeys and simplifying complex financial workflows.
- Partnered directly with founders to prioritize features and make tradeoff decisions; iterated rapidly through prototyping, usability testing, and stakeholder feedback.
Visual Designer
Jan 2022 – Jan 2023
Management Concepts
Tysons, VA
- Translated complex technical and instructional content into clear, scalable digital and print experiences for government and military audiences, including the U.S. Navy.
- Built repeatable visual systems and templates to improve consistency and production efficiency; ensured deliverables met Section 508 accessibility standards.
UX & Visual Designer
Aug 2017 – Jun 2022
Pohanka Automotive Group
Capitol Heights, MD
- Improved conversion across digital campaigns by designing landing pages, email flows, and marketing experiences, using user feedback and testing to remove friction.
- Developed wireframes and prototypes to support product and marketing initiatives in a fast-paced, high-volume environment with measurable performance goals.
Education
Bachelor of Fine Arts, Graphic Design
May 2017
Salisbury University — Salisbury, MD